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FREQUENTLY ASKED QUESTIONS

FAQ's

Welcome to our FAQs section, where we address common queries about our Immigration services. We've compiled answers to help you better understand our procedures, commitment, and the Immigration process, showing how we can assist you in reuniting your families.

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Navigating the Document Preparation Process

Q: What services does Universal Immigration Agency provide?

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A: Our experienced consultants at Universal Immigration Agency (UIA) offer expert guidance on a range of immigration matters. Specializing in preparing and submitting applications for Permanent Resident (Green card), Citizenship Certificate, replacement or lost Green cards, Visas, Naturalization Certificates, and DACA (Deferred Action for Childhood Arrivals), we navigate through intricate immigration processes for a smooth journey with USCIS processing.

Q: Do you have to enter into a contract with clients?

 

A: Yes, prior to delivering any services, we establish a written contract with clients. This contract details the services tailored to your needs, the total price, and other essential information.

Q: How does the process for acquiring a Citizenship Certificate work?

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A: If you've been a Green card holder for more than three or five years, we assist you in obtaining your Citizenship Certificate. Our guidance starts from the moment you are ready to apply and continues until you hold your certificate. Our commitment remains unwavering throughout.

Q: How accessible is your service?

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A: Once you become a client, we prioritize your needs beyond the clock. Feel free to contact us at any time of the day, and we'll be there to answer your calls. Our commitment extends to spending as much time as necessary on the phone with you to ensure all your questions are comprehensively addressed.

Q: How do you support clients through the process?

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A: We understand that the Immigration process can be intimidating. That's why we stand by you from the beginning to the end. Whether you're applying for a Permanent Resident card (Green card), sponsoring family members, or pursuing Citizenship, our unwavering support and guidance are consistent.

Q: What sets Universal Immigration Agency apart?

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A: As Immigration Consultants, our focus is expertly preparing and submitting your applications. We ensure strict compliance with all requirements and remain by your side throughout the process. While we cannot guarantee approval, our dedication ensures you receive the comprehensive assistance you need.

Q: What is the process for Family Immigration Sponsorship?

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A: We manage the entire process of sponsoring your immediate family members, whether it's your spouse, children, parents, or fiancé/fiancée. Our guidance ensures a smooth and successful journey towards family reunification, making your experience as seamless as possible.

Q: Are there any guarantees regarding processing times?

 

A: No. While we strive to provide accurate estimates based on USCIS guidelines, there is no fixed time frame for processing applications. Each case is unique and processed on a first-come, first-served basis. During the waiting period, we're here to help you navigate with patience.

Q: Are you authorized to provide legal advice?

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A: No, we are not authorized to offer legal advice or representation. As immigration consultants, our role is to skillfully prepare and submit your applications to USCIS. For legal advice, it's advisable to consult an attorney.

Q: How can clients contact Universal Immigration Agency?

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A: For all your immigration needs, reach out to Universal Immigration Agency at 702-518-2585. 

Our dedicated team is ready to assist you on your journey towards family reunification and U.S. Citizenship.

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Universal Immigration Agency, Inc. BBB Business Review